Sr ServiceNow Developer

My3Tech
Austin, TX 78753, USA

Description

Sr ServiceNow Developer

[Austin, TX, 78753] | 2022-01-26 10:07:10

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Job Code : SCTASK0789792

Job Title: ServiceNow Developer

Location: Austin, TX

Duration: 12 Months

** Candidates MUST be local to Texas **

DESCRIPTION OF SERVICES:
The Department of Information Resources (DIR) requires the services of 1 ServiceNow Developer hereafter referred to as Worker, who meets the general qualification of Software Developer Emerging Technology and the specifications outlined in this document for Texas Department of Transportation.

As a ServiceNow Developer, you will be responsible for development, core configuration, administration, maintenance, support, and technical expertise of TxDOT’s ServiceNow implementation. You have a solution- focused mindset and the ability to provide excellent customer service, training, and support.

Research and design technical solutions and implementations of strategic technologies and other modules.

Develop scripts, workflows, and flows on the ServiceNow platform to automate tasks and integrations.

Provide software configuration and customization including, but not limited to workflow administration, report setup, data imports, integration, custom scripting, and third-party software integrations.

Develop and manage integrations between ServiceNow and third-party systems (REST, orchestration, and other relevant methodologies).

Assist and improve Service Mapping, CMDB, and Discovery processes including third-party integrations.

Drive initiatives to identify, optimize and automate manual IT business processes to deliver secure, scalable, and reliable IT services.

Build out scoped applications, customization, and configurations based on customer requirements.

Driving continual service improvement through establishment of best practices, reusable assets, and refinement of the implementation processes.

Monitor health, usage, and overall compliance of the application.

Provide system administration and support for maintenance and break/fix.

Perform system and integration testing. Implement changes across SDLC lifecycle.

Document technical solutions and provide training in knowledge gaps.

Work collaboratively with TxDOT ServiceNow team.

Performs other related duties as assigned.

The workers responsibilities and skills must include:

WORKER SKILLS AND QUALIFICATIONS (Required)

Minimum (Required): insert specific minimum skills for this Contract Position)

Years	Skills/Experience
6	Development and Administration in ServiceNow in ITSM, CMDB, Service Catalog
6	Strong written and verbal communication skills and ability to gather, understand, organize, and interpret relevant data and information
4	Experience gathering requirements and designing to requirements
4	Experience in developing and managing integrations with ServiceNow

Preferred (Optional): insert specific preferred skills for this Contract Position)

Years	Skills/Experience
3	Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST).
3	JavaScript, Jelly Scripting, Glide, HTML, XML and/or JSON

Thanks,

Riyaz Khan Pathan

Sr Technical Recruiter