Description

Mandatory Skill

Must Have 10-15 Years of overall exp.

Minimum 7-10 Years of hands on experience in ServiceNow

Must 2-5 years of experience as service Now Architect

  • Proven experience as a Technical Architect, with a strong focus on the ServiceNow platform.
  • Extensive knowledge and hands-on experience with ServiceNow modules.
  • Solid understanding of telecom industry processes, workflows, and best practices.
  • Proficiency in ServiceNow scripting languages (JavaScript, Glide, Jelly), integrations (REST, SOAP), and web technologies (HTML, CSS).
  • Strong problem-solving and analytical skills, with the ability to translate business requirements into technical solutions.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
  • ServiceNow certifications, such as Certified Implementation Specialist (CIS) in IT Service Management (ITSM) or Customer Service Management (CSM), are highly desirable.
  • Experience with other ServiceNow modules, such as IT Service Management (ITSM) and IT Operations Management (ITOM), is a plus.
  • Ability to work in a fast-paced and dynamic environment, managing multiple projects simultaneously while meeting deadlines.


 

Education

Any Gradute