Sr. Software Engineer (US)

Responsibilities:

• Develop an enterprise infrastructure for the entire domain.
• Configuring the Exchange 2013/2016 servers.
• Building and developing systems and processes to ensure the least privilege.
• Implementing solutions for Privileged Access Management (PAM).
• Research, develop, and deploy Office 365 (O365) solutions, including delivering proof of concepts.
• Design, plan, and execute Office 365 migrations including Exchange Online, OneDrive, SharePoint Online, and Skype/MS Teams for effective communication within and outside the Firm.
• Designing systems according to business continuity requirements, ensuring run books and system documentation are up-to-date for support and business continuity needs.
• Mobility solutions for devices like iOS, Android, and Blackberry.
• Install, configure, and maintain client network infrastructure, including switches, routers, and firewalls in an IT environment at a global enterprise level.
• Developing Exchange Web Services (EWS) to communicate to upstream and downstream applications
• PowerShell for automation and data structures, including script creation.
• Provide end-to-end hybrid solutions for back-office applications and client-facing SaaS platforms for communication.
• P2V migration using vCenter converter for migrating physical servers to virtual.
• Providing technical solutions for business problems.
• Building Use-Case Diagrams, Sequence Diagrams, High-Level Documents, System Architecture Diagrams, and System Integration Strategies.
• Perform Root Cause Analysis (RCA). Identify the issue and define an optimistic solution.
• Critical Technical Production Issues in Server’s hardware in ESXi host. RCA, strong debugging techniques, collaboration with various technical teams, and a strong understanding of business flows and integrated upstream & downstream applications.
• Perform debugging and use analytical skills to identify and resolve the problem.
• Integrating Microsoft and non-Microsoft MDM/MAM and Unified Endpoint Management (UEM) solutions with Exchange/Office 365 (Intune) as well as other third-party email aware apps (Unified Communications/Messaging, Fax, Printer/Scanners).
• Responsible and accountable for leading deployment, remediation, and migration of Azure AD, Exchange Online, Microsoft Teams, and other O365 & EMS suite workloads.
• Collaborate with support, business, and various technical teams.
• Strong knowledge of Application and its connected applications.
• Debug tools and strategies.
• Log analysis techniques and problem investigation skills.
• Capable of providing alternate solutions to avoid business process interruptions without compromising compliance.
• Work closely with Release Management team, Change Management team, and Configuration Management team for Package release and request change for Server patching and upgrading.
• Team Management, Escalation Management, Weekly Ticket reviews with Monthly Project reporting and review with the customer, and Internal Knowledge Transfer session within the team.
• Provide strategic vision to large technical teams on complex projects.