Overview:
Position : SailPoint Sr. Support Analyst
Location : Baltimore, MD – REMOTE in USA – MUST WORK AS PER EST Time Zone
Profile Summary:
· Supported / Implemented SailPoint for medium to large scale customers across various industry verticals
· Knowledge of IAM concepts like JML, RBAC, Provisioning, etc.
· Strong background in coding and development using Java
· Demonstrate strong technical skills
· Demonstrate strong problem troubleshooting skills
· Able to work under pressure in case of a critical incident
· Be a strong team player
Must Have Technical Skills:
· Total 4 years of experience in support of SailPoint IIQ tool
· Minimum 2 years of Level 2 support of SailPoint
· Should have excellent knowledge of JAVA /J2EE, JavaScript and other scripting languages and XML
· Strong knowledge of Access Reviews and certifications in SailPoint.
· Strong Java debugging skills
· Excellent knowledge and understanding of LDAP concepts and working experience with at least few of the LDAPs.
· Extensive Experience in development/support of workflows, forms and other SailPoint IDM Component
· Experience working with Application/Web Servers (Tomcat, WebLogic, Websphere) or developing J2EE products.
· Excellent oral & written communication skills and ability to work with global counterparts
· Customer Facing Exposure is must
Any Graduate