Sr. System Analyst

Expected Responsibilities:

• Write user stories with the 3W (the who, the what, and the why) format as well as document Acceptance Criteria using the Azure DevOps tool (formerly TFS)
• Partner with multiple agencies to understand known and needed business processes, system requirements, and integration requirements
• Create and maintain functional process analysis documentation such as data mapping, process flows, and technical requirements documents which identifies and recommends resolution of any process/system/integration-related gaps with the pre-existing templates provided by the project team
• Perform technical process evaluation, analysis, along with recommending fixes
• Partner with the QA team to support User Acceptance Testing when needed
• May provide go-live support and immediate post-production support activities as needed
• Attend and participate in SCRUM ceremonies with the core ECM Project team (SA, BA, developers, QA analysts, Prod Support Analyst, and the product administrator)
• Follow TS best practices, including documentation, project, and change management processes

Qualifications:
Minimum three years of current, professional experience analyzing and improving applications which should include at least two years of experience performing lead-level work for multi-sized projects.

• Have experience with enterprise content managements applications, document management systems, Box cloud content management solutions, Image Access, Panorama, Alfresco, Kofax, Kofax Capture, MuleSoft middleware, create and run reports on container metadata and indexes, documenting advanced searches
• Functional Knowledge of content management applications, digital transformation, and image capture solutions, data capture solutions
• Have experience with workflow analysis, integrations/APIs, and overall ERP System design
• Have experience with writing user stories in the 3W (the who, the what, and the why) format
• Have experience with Microsoft Azure DevOps (TFS/VSTS) or other Lifecycle management tools such as JIRA
• Gather, refine, and validate complex business requirements, interdependencies, potential risks, and issues
• Have experience with writing user stories/requirements
• Experience creating technical and functional system specifications and translate requirements to developers
• Have experience with data mapping activities
• Have experience with creating and maintaining flow diagrams using Lucid Charts and/or Microsoft Visio
• Have experience managing process analysis and improvement activities which impact multiple teams/departments
• Have experience identifying, recommending, and delivering recommendations which improve enterprise-wide systems
• Have excellent team collaboration, delivering results with peers, customers, and vendors
• Helpful but not required includes:
  • Have experience working with Scaled Agile
  • Have experience in the public sector, at the municipal/county level
  • Have experience with Java Scripts, .NET
  • Have experience identifying, recommending, and delivering recommendations which improve enterprise-wide systems