SRE Lead

Responsibilities

Technical Leadership and Subject Matter Expertise:

• Provide technical / architectural guidance and support to other engineers on the team.
• Have demonstrated experience interacting technical leadership on client-side to understand their technical needs and devise a plan to deliver the product to their satisfaction.
• Ensure adherence to timelines and client expectations; ability to communicate the progress timely, gather feedback and nimbleness to adapt quickly and course correct as needed.

Infrastructure Deployment and Maintenance:

• Deploy and manage Grafana LGTM in Kubernetes (K8s) using Helm charts.
• Implement HPA / Keda Autoscaling for LGTM stack. Performance tuning the components and setup right resource limits.
• Set up and maintain Azure DevOps pipelines.
• Work with Azure portal for resource management and monitoring.

Programming and Version Control:

• Possess a strong programming background in Java and/or .NET.
• Utilize Git and Azure Repos for version control and collaboration.

Monitoring and Dashboards:

• Good experience working with Helm, GitHub, Grafana and Prometheus.
• Work with Engineering teams to onboard their applications to Grafana and help them set up required dashboards.
• Build and maintain Grafana dashboards to monitor system health, performance, and metrics.
• Familiarity with PromQL, LokiQL, and TraceQL for querying and visualizing data.

Kubernetes Expertise:

• Demonstrate a deep understanding of Kubernetes (K8s) architecture, components, and best practices.
• Experience with Rancher Desktop or similar tools for local development and testing.

Dynatrace Knowledge:

• Familiarity with Dynatrace for application performance monitoring.
• Ability to create custom metrics and dashboards.

Azure AD Integration:

• Integrate Grafana with Azure Active Directory (AD) for authentication and access control.

Onboarding and Alerting:

• Manage production incidents and work with application teams to conduct root cause and remediation.
• Create runbooks for applications to resolve critical and recurring issues in quick time.
• Onboard new applications and infrastructure components to the Grafana stack.
• Set up alerts and notifications for application performance, incidents, and issues.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
• Proven experience as a DevOps Engineer, SRE, or similar role.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration abilities.
• Certifications in Kubernetes, Azure, or related technologies are a plus