Storage Admin

Job Description:

Work independently with vendor and guide Ops team

Point of Contact support for any major incident escalation

Perform architecture reviews and aid application teams in transitioning into container/ Cloud environments based on solution

Manage and guide L2 OPS (24*7) support team for all BAU issues.

Mentor and train L3 OPS members.

Communicate technical concepts to non-technical audiences.

Work with virtual and in-person teams, and work under pressure or to a deadline.

Manage all engineering escalations.

Strive for looking best practices in industry, analyses existing environment and propose remediation plans.

Asset and Competency Development (update existing SOPs and create new one based on day-to-day activities)

Work with vendors in evaluating and implementing new technologies