Strategic Business Analyst

Position Description: Client is seeking a strategic business analyst to join the Business Strategic Service team in the discovery, documentation, research, analysis, and activity tracking that supports the services that the team provides County leadership and the respective customer departments. This position will report directly to the Manager of Business Strategic Services, which is a division within the Department of Information Technology. The position is a full-time position on-site at GJAC.

Responsibilities

 

• Perform assigned primary and secondary research in support of business cases, technology research, and other Business Relationship Management deliverables.
• Ensure new technologies are well-researched so the business can optimize processes and achieve goals.
• Facilitate customer requirements gathering sessions and write clear and well-structured business requirements/documents.
• Create reports, dashboards, and visualizations to understand business performance.
• Create technology inventories, business architectures, process Swim Lanes (as is and future state), and technology comparisons.
• Assist in the development and maintenance of outcome and activity dashboards.
• Assist BRMs in creation of project hand-off documentation to Office of Strategic Excellence, Finance, and Project Management Office.
• Assist in the creation and administration of select workflows for intake and digital signature capture related to Business Strategic Services processes.
• Work with BRMs to create content in support of technical competitive solicitations.
• Author business cases in support of new technology that includes calculations for Return on Investment and Value on Investment.
• Assist in the facilitation of requirements gathering and journey mapping sessions with customer departments.
  
   

Education.

 

• Bachelor’s degree in computer science, business administration, or related field.
  
   

Research & Analytics Experience.

 

• Experience in conducing technology research and analysis.
• Aptitude and/or working knowledge of how to generate graphics, analytics, and other dashboard and performance tracking visualizations.
  
   

Communications.

 

• Strong interpersonal and communication skills.
• Capable of translating complex technical issues into clear and concise executive level statuses.
• Proven ability to present to senior leadership.
• Executive presence.
• Ability to create compelling presentations and reports.
  
   

Technical Skills.

 

• Proficient in MS Suite (Word, Excel, Power-Point.).
• Experience in Visio, MS Project, and SharePoint preferred.
• Experience facilitating customer-facing requirement gathering and/or journey mapping.
• Lead consulting experience with a large consulting firm a plus.
  
   

Other Skills.

 

• Must be a critical thinker with strong problem-solving skills.
• Strong management and organizational skills.
• Excellent written and verbal communication skills.
• Interpersonal and collaborative skills with internal and external stakeholders.
• Ability to interact, communicate and relate security and risk-related concepts to technical and non-technical audiences.
• Strong attention to detail and the ability to perform to a high level of work quality expectations.