Good to have domain knowledge of telecom, wireless domain
Excellent communicator, both oral and written
Strong problem-solving and communication skills
Love being the first line of support and troubleshooting issues
Java API working Knowledge who has troubleshooting experience working in Postman / SOAP UI.
Strong analytical skills to investigate and resolve customer support tickets
Able to multi-task efficiently under time pressure
Able to work with cutting-edge technology and assimilate information rapidly.
Good to have work experience in Telecom companies
Associate or Bachelor's degree in Information Technology or a related field preferred.
Bachelor's degree in Information Technology