Description

Key Responsibilities

  • Provide support of services in rotating on-call rotation.
  • Create and maintain system and training documentation.
  • Represent team and act as point of escalation during a service interruption or planned maintenance.
  • Drive root cause analysis, remediation, and planning after a service interruption.


Requirements

  • SQL
  • Documentation
  • Ticket Resolution
  • ServiceNow
  • Powershell or Python

Key Skills
Education

Any Graduate

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