Description

Top 3 must-have hard skills:
 

  1. BA in Computer Science | Or equivalent exp (5+ years)
  2. Coding Exp [Python, C#, C++] | 5+ years
  3. Data Science or Machine Learning Course of some sort | (Any length)



Job Responsibilities:
• Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity
• May install software or perform hardware testing remotely
• Enter commands and observe system functioning to verify correct operations and detect errors
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support

Qualifications:
• Associate degree in computer related field or equivalent training required
• 7-10 years’ experience required
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
• Basic ability to work independently and manage one’s time
• Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software

Key Skills
Education

Any Graduate

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