System Analyst

Job Description :

 The Senior Analyst –

Systems Analysis position is responsible for analysing and evaluating business requirements, consulting with personnel from various departments and identifying areas for the development of technical solutions to automate and/or improve business processes.

The position works independently with limited supervision along with acting as a lead for other system analysts as needed. The position will exhibit strong communication and technical skills to support stakeholders and project clients.

To be successful the candidate should have at least 7 years of working experience. 

Roles & Responsibilities: 

Responsibilities: 

• Translates business requirements and objectives into system level requirements for use by development and testing teams.

• Performs data analysis and documentation of system processes, and data flows.

• Communicates with stakeholders, clients, external vendors and software development team members to build dynamic solutions that meet the business needs of our various clients.

• Facilitates and leads collaborative meetings as needed for successful implementation of complex project goals.

• Performs trouble shooting on production issues, infrastructure configurations and user related defects, that arise on a day-to-day basis to support the business.

• Acts as a resource for completing system configurations such as permissions, security and rules.

• Works on task-related assignments that are complex and far-reaching.

• Works independently with limited supervision and may delegate and review the work product of junior analysts.

• Become a subject matter expert in MAXIMUS product offerings.

• Exhibit strong verbal and writing skills to communicate information effectively to multiple levels.

• Demonstrate strong interpersonal skills to help negotiate priorities and resolve conflicts.

 Required Skills: 

• Proficient knowledge and practical use of relational databases and data modelling concepts.

• Proficient use of Agile processes to decompose epics into features and add detailed acceptance criteria in the user stories.

• Proficient in building Product Roadmaps and User Journeys.

• Proficient with document management systems such as OnBase and Adobe Sign.

• Excellent planning, organizational, and time management skills

• Experience with process modelling tools such as Lucid Chart, Camunda, Drools.

• Experience with integration analysis tools such as Apigee, Tanzu, Postman.

• Experience with ETL and data integration tools such as Talend and Informatica.

• Experience with the technical aspects of API, Java Messaging Services (JMS) and Decision Modelling Notation (DMN).

• Experience with file transfer tools such as Axway.

• Familiarity with telephony systems such as Genesys.

• Familiarity with Continuous Integration/Continuous Delivery

 Education and Experience: 

Bachelor’s degree from an accredited college or university in Computer Engineering, Computer Science, Information Systems or related degree program and minimum 7 years of related work experience.