System Engineer

System Engineer

[Salem, OR, 97303] |   2022-02-02 08:26:12

Apply Now

Share Job 

Job Code : 11094-22

Job Title: System Engineer

Location: Salem, OR

Duration: 6 Months

Due to the nature of our business needs, please only propose candidates who are fully vaccinated and willing to provide proof of vaccination.

This position requires at least one week of onsite work in Salem, Oregon.
The intention of this position is for remote work after an initial onboarding and onsite work. A decision to allow telecommuting will be contingent upon the key person demonstrating a strong work ethic and excellent communication skills. Telecommuting will also be contingent upon the key person providing his/her own adequate computer, monitor(s), Internet connection, and telephone, and be readily available during normal working hours via phone, email or MS Teams instant message. Access to Agency systems will be provided via Citrix Remote Desktop or similar software. No hardware or additional software will be provided at the key person's home site or his/her PC, unless a specific device is required to perform assigned duties (such as Multi-Factor Authentication devices).

As agreed to between the Agency Authorized Representative and the key person, any decision to allow telecommuting is made with the understanding that decision will be re-evaluated by the Agency Authorized Representative on a regular basis. 

The Enterprise Service Management (ESM) team is looking to mature the I.T. Service Management (ITSM) suite of tools provided through CA-Broadcom. This position will focus on developing and improving upon the maturity level of this suite of tools through infrastructure development and system stabilization via programming/app development, implementation, and deployment. Our core focus will be on Change Management and Asset Management and various reporting instruments.

Scope of work:

Support implementation and deployment of a APM (Asset Portfolio Manager) software suite.

Support implementation and deployment of a SAM (Software Asset Manager) software suite.

Support implementation and deployment of the Configuration Automation software suite to ensure workstation/server change compliance.

Development of Insights and JasperSoft B.O. reporting tools to support ITSM.

 Required skills and experience:

Excellent customer service skills

Excellent ability to translate complex information with various business teams

Previous experience leading projects from start to completion

Previous experience with ITSM tools in general

Previous experience with installing, configuring, and deploying server applications

Previous experience with server administration

Previous experience with vendor engagement and support request management

Previous experience with Business Objects

Ability to work inside of a team with strong teamwork skills

Familiarity with System Development Life Cycle

Familiarity with Microsoft server products, SCCM, and SQL Databases

Preferred experience specifically with CA/Broadcom tools or utilities

Programming skills, including the following: PowerShell, Java, PHP, and APIs