System Engineer/Technical Specialist

Job Description

Engineer and support the Exchange and Office 365 environment, including administration, configuration, and management.

Responsible for Microsoft operational support such as incident resolution, incident escalation, critical situation disposition, and closure.

Responsible for service management such as process life cycle management, process improvement, continuous service improvement, and trend analysis.

Provide enterprise technical support such as messaging architecture and design, operational analysis, and integration to the software infrastructure including Active Directory, and routinely auditing system security compliance.

Responsible for the operations management of an environment for the delivery of email (Internal and Office 365).

Ensure integration with business applications, maintenance and support of email applications, and delivery of core messaging functions (e.g., e-discovery and large-scale broadcast message across the enterprise).

Monitor systems and identify performance issues proactively.

Serve as the technical resource for existing and new projects.

Must have skills

Azure AD and Azure AD Connect

Exchange

OneDrive

Teams

Manage any new Office 365 technologies introduced by Microsoft

Skill

Cloud engg 5 yrs req

Azure AD and Azure AD Connect

Exchange

OneDrive