System Operation Analyst

What You Will Be Doing

Supports and configured AWS services for overall processing
Works with internal and external resources to deliver releases, implementations and production support
Recognizes abnormal processing conditions and determines appropriate actions required to resolve issue(s) and complete processing
Makes use of available documentation to resolve errors
Makes necessary updates to existing documentation
Follows escalation procedures when appropriate to resolve processing problems and user problems in a timely manner and meet service levels and other standards for the job
Assists in the definition of external and internal customer problems and needs. Discusses expectations with customers. May explain solutions directly to customers where appropriate
Maintains the production support disaster recovery/business continuity plans. Coordinates and conducts disaster recovery testing as required, documents test results and documents modifications required for future testing

What You Bring

Overall experience of 6-10 years
CI – understand/experience with building, testing, publishing applications with pipeline
CD – deploying, testing containerized apps (MMH) with pipeline in a continuous manner
Observability – critical skills to build and/or work with dev/qa to maintain reliability of app through CICD
Hands on experience into Java, API, Kafka, Harness, Jenkins, Terraform, Snow and Linux
Databases - Redis, DynamoDB preferred
AWS services (S3 Storage, CloudWatch, AWS EKS)

What We Offer You

A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development possibilities – FIS is your final career step!
A competitive salary and benefits
Great workspaces with dedicated and motivated colleagues