Description

Responsibilities:
Provide technical support and troubleshooting assistance to end-users for hardware, software, and network-related issues.
Install, configure, and maintain IT systems and infrastructure, including servers, workstations, and peripherals.
Respond to service requests, resolve incidents, and escalate complex issues as needed.
Document support processes, procedures, and resolutions for knowledge sharing.
Qualifications:
Solid understanding of IT systems, networks, and operating systems.
Experience with troubleshooting hardware, software, and network problems.
Strong customer service and communication skills.
Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are a plus.

Key Skills
Education

Bachelor's degree

Back To Jobs