System Test Engineer

End User Test Planning and Execution: Develop and maintain test strategies and plans that align with the sprint goals and overall project objectives. Create detailed, effective test cases and scripts based on user stories or requirements and acceptance criteria. Execute manual and automated tests during sprints to ensure continuous integration and deployment readiness.
Quality Assurance and Control: Serve as a quality gatekeeper for Acceptance Testing, ensuring that all deliverables meet the required standards before they are deployed. Monitor all stages of software creation to identify system malfunctions and help diagnose software issues.
Defect Management: Identify, log, and track defects and inconsistencies. Work closely with the vendor and SMEs to facilitate quick resolutions. Provide feedback and recommendations to Business analyst, vendors, developers on usability and functionality.
Automation and Tool Utilization: Leverage testing tools and frameworks to support effective testing and results reporting. Contribute to the enhancement of automated testing practices and tools.
Continuous Improvement: Participate in retrospective meetings to suggest improvements to make the delivery and testing process more efficient. Stay up to date with new testing tools, methodologies, and best practices in Agile testing.

Skills and Qualifications
Bachelor’s degree in a technical field
4+ years of Cloud based SaaS software solution testing experience, preferably in Clinical services – UM, CM, DM for healthcare payer
Defect elimination mindset and strong organizational skills
Working knowledge of Clinical services - Payer Administration
Strong analytical and problem-solving skills
Solid teamwork and interpersonal skills, with the ability to communicate with customers, employees, and management in a cross-functional environment.
Working experience in a large complex project/program with Internal and external teams preferred.
Experience working with Care Management teams preferred
Experience with Utilization Management preferred
Experience on/with Jiva ZeOmega product (or similar) highly preferred