Deploys the release of new technologies as well as designs, installs, configures, maintains and performs
system integration testing of PC/server operating systems, related utilities and hardware. Responsible for
trouble shooting server problems as reported by users. Researches, evaluates and recommends software and
hardware products. Supports Web access and electronic messaging services and maintains a secure systems
environment. Provides new hardware specifications to users based on application needs and anticipated
growth, installs new servers and maintains the server infrastructure.
Education
Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work
Experience
A minimum of 3 years of IT work experience. Requires a high level of expertise in multiple systemenvironments.
Complexity
Intermediate professional level role. Defines procedures for monitoring and evaluates, diagnoses and
establishes work plan to resolve system issues. Performs troubleshooting for complex hardware, software and
network problems. Works on multiple projects as a project team member, occasionally as a project leader. May
Bachelor's degree