Description

LOCALS TO GA, ON-SITE

*MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA*
Provide onsite desktop support for customers located within assigned locations

Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person

Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules

Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards

Open/document/track problem tickets escalating to appropriate workgroups when required

Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software

Provide special project support including setup and breakdown and relocation of computer equipment and peripherals

Key Skills
Education

ANY GRADUATE

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