Systems Analyst

JOB DETAILS   

Where You Will Work    

Our global headquarters is in Phoenix, Arizona. Several hundred employees support our operations in finance, human resources, health and safety, information technology, planning, and more. Our flexible work program allows employees to work virtually as well as come together in person when needed at our Collaboration Hub in Phoenix and/or one of our site locations. Employees can work remotely from most states in the U.S., with the exception of California, Connecticut, Illinois, Kansas, Kentucky, Massachusetts, Michigan, New Hampshire, New York, North Carolina, Oklahoma and South Carolina. Additional states may be excluded from remote work based on business factors. Should the position shift to in-person (office/site) work in the future, the company will offer relocation benefits at that time, so long as the position meets the established eligibility for these benefits. 

Description

Under minimal supervision, provide support for Internet of Things (IoT) applications and telemetry systems. Provide leadership on technology-related projects and guidance on the applicability of available solutions. Lead and mentor corporate and site based IoT personnel and provide direction. Lead IoT-related communities of practice related to assigned applications and business processes.

• Provide direction and mentoring to other support staff and perform supervisory and administrative duties.
• Manage the organization of IoT application servers, cloud resources, and physical IoT devices/infrastructure. Coordinate installations, upgrades, and enhancements.
• Work with operational improvement personnel to identify areas for improvement and develop process improvement strategies and solutions.
• Provide advanced support for issues regarding the system health, functionality and performance of servers, applications, databases, interfaces, cloud resources and reports/dashboards.
• Create reports using advanced querying and report-building standard tools and maintain existing reports to account for system changes or changes in client/operational requirements.
• Design and develop, or coordinate the development of, interfaces which provide integrated data from numerous real-time IoT systems for data consumers.
• Design and plan enhancements to current systems and coordinate the implementation of these plans with vendors, application owners and other involved parties.
• Actively participate and promote Safety and Environmental programs, ensure MIS policy compliance and site operational goals, and act as a champion of IoT security and best practices.
• Perform other duties as requested

Qualifications

Minimum Requirements:

• Master’s degree in Information Systems, Computer Science, Business Administration, or mining related Engineering discipline, including an intermediate understanding of IoT infrastructure, cloud technologies, and data concepts and usage and three (3) years related experience including two (2) years progressive experience with IoT solutions development, implementation, and integration projects and one (1) year of experience in an Engineering, System Administration or Technology Support role; OR
• Bachelor’s degree in Information Systems, Computer Science or a mining-related Engineering discipline, including an intermediate understanding of IoT infrastructure, cloud technologies, and data concepts and usage and five (5) years related experience including three (3) years progressive experience with IoT solutions development, implementation, and integration projects and two (2) years of experience in an Engineering, System Administration or Technology Support role; OR
• High School diploma or GED and nine (9) years of experience in IoT technology, software, infrastructure, and computer systems maintenance and application support including an intermediate understanding of IoT and cloud data concepts and usage
• Must be customer service-oriented and possess good organizational and interpersonal skills.
• Skill in effective communication, both verbal and written.