Talend Admin (Platform management)

Job Description:

What You'll Do

- Production migration/deployment of ETL objects & associated files through CICD pipelines

- Provide L1 (Monitoring), L1.5 (Basic Dev & incident management) support, L2 (Complex Incident Management), L3 (Complex Dev) support from the Customer Secured Delivery Center set up.

- Continuous Platform Optimizations to improve Resiliency, Up-time, and resolution of Vulnerabilities within SLA

- Enforce platform governance & standards

- Platform Support for Talend Major, Minor & Ad hoc releases (EBFs)

- Execute annual Disaster Recovery & Password rotation exercises

- Platform Upgrades

- Development and refinement of dashboards for monitoring capacity planning and platform resiliency

- Assist with Audit requests

- Platform Health Reporting, Weekly and Monthly Executive Status Reporting

- Implement Continuous Improvement & Automation opportunities

- To manage and support the platforms on rotational shift basis. (Major support requirement in the US business time)

- To be able to learn new platform management technologies and tools as a part of the cross-skilling exercise in Project life cycle.

- Customer / Stakeholder management

Expertise You'll Bring

- Skills - Talend Platform Management, Platform Support, ITSM tools knowledge, ITIL

- 7+ Years of IT experience in Talend platform management & administration.

- Good knowledge with ITIL framework & ITSM tools.

- Major Incident management & excellent customer interfacing skills.

- Good email communication & client management skills.

- Innovative Thinking & proven automation experience.

- Organization Commitment (hard working)

- Customer Focus/Orientation.

- Adapting to the project requirements in terms of technical skills and work timing.

- Cloud Computing and cloud platform knowledge (Preferably GCP)