Team Lead - French

"Knowledge/Experience:
- 6- 8 years of operational experience in Trade Finance with at least 5 year experience in similar profile - - Standby Letter of Credit, Collections, Guarantees/SBLC
- Good MS Office knowledge
- French Proficiency
Competencies/Skills:
1) Oral Communication: Explains or presents factual information to individuals or groups in a structured, clear, confident and concise way avoiding the use of jargon. Explains the reasoning being what is being said to ensure understanding and acceptance.
2) Written Communication: Produces clear and concise reports and other written material usually of a detailed and technical nature, which are understandable to those with or without a good knowledge of the subject matter.
3) PC Skills: Has the ability to use various basic computer applications e.g., MS Office.
4) Procedure and Policy: A good knowledge of the relevant policies, practices, processes and procedures in own areas of responsibility. Where appropriate will have a good knowledge of the key relevant legal, regulatory and statutory requirements, technical interpretation and the ability to provide advice thereon.
5) Trade Knowledge: Should possess in-depth knowledge on Trade products and procedure, associated risk and should have clear knowledge on Accounting methodology, swift message rules and practice. Upto date on latest in market and understanding of the various ICC regulations like UCP 600, ISBP, URC, URR, ISP
6) Working Hours: Should be open to night shifts
Key Responsibilities:

1. Check and authorize trade finance transactions based on threshold assigned to profile.
2. Ensure all activities are completed within timescales and with a high degree of accuracy, whilst providing excellent customer service, to both external and internal customers, and adhering to all appropriate process and procedures.
3. Ensure that control mechanisms are followed, daily reports are verified and all periodical returns are prepared, verified and dispatched within scheduled time.
4. Ensure periodic control checks are done as per "SOP” and any discrepancy found to be highlighted.
5. Ensure no operational losses happen due to errors or lapse in laid down controls.
6. Escalate promptly any irregularities / incident that may lead to risk or financial loss.
7. Ensure compliance with policy, procedures, standards and reporting requirements, plus any relevant regulatory and statutory requirements
8. Ensure staff reporting meets service standards as per Service Level Agreements or cut-off times mentioned in operating procedures.
9. Assist in updating department policies and/or procedures.
10. Identify and recommend improvements to procedures and processes to improve process and service levels
11. Be proactive in a wide range of customer enquiries and issues, resolving these or escalating as appropriate.
12. Ensure that individuals under supervision have appropriate levels of competency and skills in order to effectively carry out their roles.
13. Participate in training newer or more junior team member on technical and product knowledge.
14. Maintain awareness of the department's Business Continuity Plan and undertake appropriate training to ensure correct action is taken in the event of an incident or disruption
15. Perform any other duties or tasks as required or instructed by the line manager to support the smooth operation of the department.