TechnicaI business Analyst

• Responsible for driving the development of a new order workspace product that allows wholesale customers to create orders, access current and past orders, order maintenance and mass returns through a UI.
• Understand and analyze end to end processes, defining technical back-end system

requirements (APIs/Microservices/Cloud), writing user stories and creating epics in Jira and additional documentation/artifacts.

• Process mapping: Document the order maintenance process, including data flows,

workflows and interactions between different cross functional teams, to understand the areas of improvement.

• Requirement gathering: Collaborate with business stakeholders and sales, customer

service, operations, and the IT teams to identify their needs and requirements related to order management and maintenance.

• Testing and validation: Testing of the new processes or systems, ensuring that they meet the requirements and function as intended by using tools such as Postman, splunk, AWS, SAP HANA.

Required Qualifications:

Bachelors degree in computer science, computer information systems, information technology, or business administration with a concentration in management information systems or equivalent of education and experience.