TECHNICAL ACCOUNT SPECIALIST

Our Client is looking for a Technical Account Specialist to join their growing team.

RESPONSIBILITIES:

Become technical expert on the creation of personas using company specific software

Collaborate with and provide direct technical support to targeted partners to create and release high quality products

Participate in pitch meetings and ideation sessions with targeted partners

Track and report progress against deliverables to ensure end-to-end visibility of assigned deliverables

Assess partner design and integration risks and provide mitigation options

Contribute to the design and development processes and methodology enabling successful coding, validation and release

Provide feedback to product team

Assist in the development of assignments and schedules

REQUIREMENTS:

Bachelor’s degree in Computer Science, Engineering or equivalent experience

At least 5 years’ software engineering experience

Coding experience with the following languages: C#, C/C++, Java, JS

Demonstrated experience leading, influencing and driving collaboration

Demonstrated ability to set priorities, execute work tasks and sustain project/development artifacts

Ability to work under very tight timelines and shifting priorities

Strong verbal and written communication skills

Manages confidentiality without exception

Proven ability creating and implementing user-facing experiences consuming web services and APIs

Proficient at creating natural language models

Experience implementing conversational experiences with multi-turn dialog

Experience coding and following coding guidelines and requirements

Experience working directly with customers and external partners, and a strong customer-centric orientation

Comfortable working with pre-release development environments