Description

Job Description:

Responsibilities:

  • 5+ years of experience in the Pharma domain and extensive experience in CTMS applications troubleshooting and solve complex customer technical issues problem-solving, collaboration and research skills.
  • Experience in investigating Medidata CTMS issues.
  • Experience in using J Review, Oracle SQL, SAS and other tools.
  • Experience with Clinical Reporting tools.
  • Coordination with Engineers and attending customer calls.
  • Raising risks, issues and escalation to senior management and customers.
  • To ensure process improvement and compliance, and participate in technical design discussion and to review technical documents.
  • To create all quality documents, collect metrics data and conduct Audits.
  • To perform Value creation and KM activities.
  • To create project plans and keep track of schedule for on time delivery as per the defined quality standards.
  • Medidata CTMS, CTMS Reports (Power BI).

Key Skills
Education

Any Graduate

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