Technical Product Manager

Job requirements

Owns the working backwards document and vision for feature releases

Identifies gaps and charters new platform capabilities as required

Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product

Compares features for competitive review to inform prioritization within a platform product release

Identifies innovations or performs test and learn experiments to create features that add more business and customer value for a platform product

Participates with the business in customer research to inform platform product feature needs

Contributes near-term input (quarterly) for the platform product portfolio and roadmap

Makes trade-off decisions on platform product features

Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests

Exhibits expertise within platform feature area and coordinates with interdependent teams

Has visibility into the design of the user experience

Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed

Continuously monitors feature development at the feature level

Reviews product demo with the development team against acceptance criteria for the feature set

Take the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems supporting your platform products. This includes the business requirements and associated use cases, Mastercard customer's experience, Mastercard's back office systems, the technical stack (application/service architecture), interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance

Understands the technologies supporting the platform product and are able to hold your own in debates with other PM-Ts, TPMs, SDEs, and SPMs

Recognize discordant views and take part in constructive dialog to resolve them

Verbal and written communication is clear and concise

Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality