Technical Product/Business Analyst

Job Description:
Intake Notes:
Acrobat Sign is preferred
Understand to integrate different API's (Connecting systems, Power automate)
Exp with JSON
Documentation
Working with Product, Engineering teams, Sales
Should be comfortable with Presenting
Familiar with ServiceNow, JIRA
ability to multitask

Responsibilities:
• Partner with Customer Zero Product Manager and Product Analyst to provide day-to-day tactical objectives
• Provide insights and contribute to the team’s strategic direction.
• Help expand Customer Zero use cases to ensure alignment with Product, Sales and Engineering
• Address internal customer tickets and issues using ServiceNow and knowledge of Acrobat Sign and Acrobat Services, looping in supporting teams where needed.
• Build and test out solutions as part of POCs using technical skills with APIs, JSON, HTML, JavaScript, etc
• Compile findings and feedback on POCs and relay to internal teams in a professional manner
• Assist with key internal customer meetings
• Provide subject matter expertise and act as an internal consultant/evangelist
• Partner with and knowledge share across our internal customers and partners.