Technical Program Manager

Job Description:

• Plans and coordinates all aspects of internal information system-specific projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, PC deployment and Datacenter Infrastructure management
• Should verify quality of various audits done across different data centers.
• Should be able to identify and recommend subsequent tasks to improve objectives of these audits.
• Coordinates work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments.
• Develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints.
• Projects may vary in number, size and complexity.
• Gather and maintain project requirement lists. Projects may vary in number, size and complexity.
• Provides weekly project updates including action item updates.
• Identifies project issues, determines the right team member to provide a solution, or escalates the issue to the client manager.
• Schedules and coordinates project reviews and follows up on assigned actions. Create and maintain project schedules and status reports
• Assists in creation of project proposals and statement of work (SOW).
• Effectively and accurately communicate status to the project team.
• Proficient in formulating Technical Documentations, process workflows, SOPs, and training docs
• Proficient in Data Normalization, Data interpretations & analysis, along with excel templates formulation skills

Experience:

• 12+ Years of relevant work experience.
• Should have worked in datacenter environment working on break-fix tickets.
• Should have performed audits in datacenter.

 
Minimum Qualification :
Bachelors in Engineering or Technology, along with Equivalent experience
 
Skills Required:
•   Excellent communication skills (verbal and written).
•   Ability to multitask and adapt to changing priorities.
•   Capable of managing high pressure and short timelines.
•   Be highly collaborative
•   Have strong Excel
•   Able to apply critical thinking and be resourceful and proactive when solving problems.
 

Mandatory Skills

Data Center