Technical Program Manager

Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Technical Program Manager with 5+ years experience working with Software Solution Architect teams, API integration and knowledge in the DevOps practice space to place at our client.

Start date: ASAP.

Office Location: Toronto

Hybrid: preferred on weekly basis

Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Johanna at [email protected]

About Our Client

Our Client is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Our Client’s same-day delivery and pickup services bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada in as fast as an hour. Since its founding in 2012, Our Client has become an essential service for millions of families, while also serving as an immediate, flexible earnings opportunity for hundreds of thousands of shoppers across North America. The company partners with more than 350 retailers and delivers from more than 25,000 stores across more than 5,500 cities in North America. Today, Our Client is accessible to more than 85% of households in the U.S. and more than 70% of households in Canada.

Title: Technical Program Manager - Platform Architecture and API Integrations

Job Summary: We are seeking a highly skilled and experienced Technical Program Manager to lead our cross-functional teams in the development and integration of platform architecture and API integrations. The ideal candidate will have a strong understanding of DevOps practices and be comfortable working in a hybrid waterfall/agile environment. They know how to communicate and collaborate with architecture teams, liaise with customers to understand and translate requirements, and can recognize opportunities to optimize and increase efficiencies that will result in the team being able to launch new customers more frequently.

Key Responsibilities: 
Collaborate with multiple solution architects to design and implement robust platform architecture and API integrations

Manage project and program responsibilities with a focus on architecture, DevOps, and metrics

Oversee dependencies among various architecture teams, ensuring seamless integration and delivery

Liaise with customers to understand and integrate their requirements into the project plan

Analyze team capacities and find innovative ways to increase efficiencies and reduce time-to-market for new customer launches

Prioritize and manage the sequencing of work, ensuring alignment with business objectives and customer needs

Develop and track key performance indicators to measure project success and areas for improvement

Foster a culture of continuous improvement, encouraging teams to adopt best practices in Architecture and DevOps