Technical Service Engineer

Job Duties and Tasks:

Diagnose hardware and software problems and replace defective components.
Perform data backups and disaster recovery operations.
Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
Plan, coordinate, and implement network security measures to protect data, software, and hardware.
Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
Perform routine network startup and shutdown procedures, and maintain control records.
Design, configure, and test computer hardware, networking software and operating system software.
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
Maintain logs related to network functions, as well as maintenance and repair records.
Research new technology and implement it or recommend its implementation.
Maintain an inventory of parts for emergency repairs.
Coordinate with vendors and company personnel to facilitate purchases
 

Education/Experience Requirements:

Requires a Bachelor’s degree in Computer Information Systems or related IT specialization.
Requires at least 3 years of similar or related experience.
Experience and professional certification may be substituted for degree requirements.