Technical Service Manager
Remote Job | 2023-03-10 09:04:56
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Job Code : HCL09
Role: Technical Service Manager
Location: Remote
Duration: 12+ Months
JD:
· Perform Transition Manager role during the Transition Phase of the project.
· Manage overall relationship with PWA, Contract, Budget & Performance.
· Guiding and Managing Delivery team (Both Offshore and Onshore)
· Manage and Report SLA\KPIs
· Ensure timely escalations, resolution, and risk management
· Manage and ensure the Service Delivery is as per the defined scope and processes
· Responsible to share performance status report to PWA as per agreed terms. Responsible to plan and communicate the plan of action for service improvements
Any Graduate