Description

Summary:
We are seeking an experienced IT Support Level professional to provide technical assistance and support to our employees. The ideal candidate will have strong problem-solving skills 🧩, excellent communication abilities 🗨️, and a solid understanding of IT systems and networks 🌐.
Responsibilities:
Provide technical support to employees on hardware, software, and network-related issues 🛠️
Install, configure, and maintain hardware and software components 🖥️⚙️
Troubleshoot and resolve technical issues in a timely manner ⏱️
Collaborate with the IT team to identify and implement solutions 🤝
Document all technical issues and resolutions 📝
Perform routine maintenance on IT systems and networks 🔧
Stay current on emerging technologies and trends in the IT industry 📈
Requirements:
Proven experience as an IT Support Level or similar role 👨‍💻👩‍💻
Strong knowledge of Windows and Mac operating systems 🖥️🍏
Familiarity with network protocols and technologies 🌐
Excellent troubleshooting and problem-solving skills 🧠
Strong communication and interpersonal abilities 🗣️
Ability to work independently and as part of a team 🤝👥

Key Skills
Education

Any Graduate

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