Technical Support Engineer

Position Description

Would you like to work for a software solutions company that has grown in triple digits in the last 5 years? Are you a self-starter always driving to execution? Are you a natural helper who enjoys assisting people with computer issues and are able to explain technical details simply? If you answered Yes to these questions, then we need to talk....

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our external/internal customers. This position offers a very competitive compensation and benefits package. We offer the stability of an initial salary and continued income and bonuses commensurate with production. We are interested in people who have a flair for working with people across cultures and time-zones, and the ability to collaboratively grow business.

As a Technical Support Engineer, you are the go-to person for all computer hardware, software, and training needs. Companies rely on you because of your skills in resolving customer accounts or company issues concerning technical infrastructure management. You will provide customer service for computer hardware and software, and troubleshoot issues related to company accounts or any other miscellaneous tasks in the field as determined by your manager. Ultimately, you will be a person our external/internal customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.

Duties And Responsibilities

Qualifications

Experience