Technical Support Engineer

JOB DESCRIPTION

• A minimum of 3+ years of appropriate IT related customer service. Experience in the medical device industry highly desired.

• Professional phone skills and Customer Service Skills highly desired.

• Experience with use of software including Microsoft Office, Word, Excel and SAP required.

• Must possess a good understanding of computer functionality and experience with software/hardware troubleshooting. A demonstrated understanding of computer networks and database structure is also required to perform the role.

• Knowledge of Windows XP, Vista, 7, and 8 Operating systems required.

• Knowledge of Android and iOS mobile operating systems highly desired.

• Knowledge of SQL Server preferred.