Technical Support Specialist

Position Description:
- Helpdesk monitoring and management,
- End-use equipment provisioning and installing –smart phones, desktops, laptops,
- Printer management
- Asset inventory management
- Troubleshooting and issue escalation
- End-user training

Current Environment:
- Windows 10 & 11
- Office 365
- AirWatch MDM
- Apple iPhone iOS
- Google Android OS
- Site Help Desk
- Endpoint Central
- AD-Manager Plus