Technical Writer

The Role:

We are seeking a detail oriented Technical Writer who can write documentation and help create supporting materials and artifacts in support of an API product that is used as part of a content licensing platform.

Tasks will include working with SMEs on the following:

• Reviewing and updating user documentation
• Drafting supporting materials such as a briefing document, sales collateral, and PowerPoints
• Assembling artifacts such as example files, schemas and Document Type Definitions (DTDs), available technical documentation, and other supporting materials
• Suggesting improvements on the website that houses supporting materials
• Reviewing existing use cases and documenting additional use cases

Qualifications:

• Bachelor’s degree in Technical Communication, Information Technology, or Business Management
• Strong documentation and writing skills including user documentation and web-based support
• Ability to take ownership for assigned tasks and deliver on schedule.
• Previous experience as a Technical Writer on Information Technology projects.
• Agile Experience – Should have previous experience utilizing Scrum.
• Familiarity with solving problems and cultivating cross-group collaboration.
• Sufficient familiarity with APIs and XML to be able to review and update technical documentation
• Ability to think creatively and drive towards innovative solutions.
• Demonstrated expertise in writing use cases sufficient for documentation.
• At least 6 years of technical experience in a software development program.
• At least 2 years of experience in m/UX design.
• Familiarity with Google applications and XML
• Ability to read technical documentation around API creations and general cloud concepts.