Technical Writer

Technical Writer

Vadodara, Gujarat

Job Description:

The Technical Writer is responsible for the documentation of internal applications and processes. The Technical Writer will be responsible for creating Release Notes, Online Help File, Quick Reference Guides, etc. to help end-users learn and use the products. The Technical Writer has an interest in writing easy-to-understand user interface texts, online help guides, knowledge bases, and user guides. This person will analyze existing and potential content, focusing on reuse and single-sourcing opportunities. The Technical Writer will also be required to research and chase down answers if more information is needed to help complete the required documentation. This person will have experience using and documenting enterprise software to enhance the end-users, administrators, installers, and implementation engineers experience. The Technical Writer is required to execute project deliverables and tasks on time and on budget to support profitable and high-quality delivery.

· Develops, proofreads, edits, formats, and helps push out concise copy and other related content

· Performs analysis and testing of complex internal applications

· Reviews and analyzes requirements and specifications to provide timely and meaningful feedback

· Writes easy-to-understand user interface text, online help guides, knowledge bases, and user guides

· Works with product team to obtain an in-depth understanding of product and documentation requirements

· Creates Release Notes for every release to help prepare end-users for new features and updates

· Ability to quickly grasp complex technical products and make them easily understandable by using text, images, and screenshots

· Experience with document management systems

· Experience using and documenting enterprise software for end-users, administrators, installers, or implementation engineers

· Ensures risks and issues for delivery against goals are identified in a timely manner and properly communicated

· Indicates areas of system impact and continuously communicates project status and needs

· Researches and proactively recommends improvements for related tools and techniques

Preferred:

· Experience with MadCap Flare

· Experience with Jira and Agile software methodologies

· Experience with Technical Documentation and/or Systems

· Experience with HTML or basic web development skills

· Experience creating API documentation for .NET and other languages

· Technical Writing certification

· Process Improvement knowledge and/or experience

· Experience with presenting information at meetings and technical forums