Bachelor's degree, or equivalent combination of recent, relevant work experience
Proficient in Microsoft Product Suites (Word, Excel, and Visio)
Prior experience in a training role for an IT Application
Two years of professional experience in planning, coordinating, or conducting staff development and training courses, personnel administration or teaching, or professional experience in providing or administering human services or governmental programs
Excellent interpersonal skills and highly experienced at dealing with clients/users at all levels, singly and in groups