Responsibilities
Fluency in technical and common office software, ERP and PLM knowledge is a plus
Create, document, and refine technical information and other various materials explaining products, tools, and services.
Collaborate with fellow technical communicators to develop new approaches for creating more precise and engaging knowledge base articles for the company.
Manage complex information and multiple projects within content specifications including drawing swim lanes.
Good eye for details including analytical and conceptual thinking skills.
Suggest best practices and optimizations throughout content generation projects.
Ability to create and check all technical material for consistency and accuracy.
Collaborate with technical team to develop approaches for creating more precise and engaging knowledge base articles for the company.
Implement comprehensive technical documentation, feedback, and changes whenever possible.
Create technical documents that convey accurate messaging for the project and product specifications.
Job Qualifications and Technical Skill Sets
Bachelor’s degree in relevant technical field
2+ years of experience in technical writing or software documentation
Proficiency in word processor programs such as Microsoft Word and Google Docs and PDF software such as Adobe Acrobat
Familiarity with systems development life cycle (SDLC)
Excellent written and verbal communication skills
Minimum of two years’ experience in technical writing
Time management and organizational skills
Familiarity with HTML and CSS preferred.
Desired Skills and Experience
ERP
Any Graduate