Required Qualifications :
- Candidate must be located within commuting distance of Vancouver, British Columbia / Toronto, Ontario / Calgary, Alberta or be willing to relocate to the area. This position may require travel.
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 years of Information Technology experience.
Preferred Qualification :
- Experience in IBM Sterling OMS deployments and hands on troubleshooting.
- Ability to understand business requirements and map them into Sterling OMS solution.
- Work with offshore team and facilitate the design and build of the modules they are responsible for.
- Configure the system parameters to get the designed flow behavior.
- Experience in mentoring a small team of 3-5 members and managing E2E OMS Flows
- Ability to understand the functional document given by the functional consultant and design the product extensions and configurations.
- Design Documents, Configuration Parameters, Unit Test case design, System Test Support
- Good Communication and written skills
- Ability to Identify and raise possible risks
- Hands on experience to do bug fixes and development of enhancement requests
- Should be able to perform RCA for the priority or high impact issues and incidents
- Represent or lead the client discussion for all technical calls and daily/ weekly/ monthly/ quarterly status reporting calls
- Participate in integration calls and should be able to exchange the data with integration partners/ stakeholders for keeping the production environment up and running
- Required to support off hours and holidays in case of production downtime or any other high impact issues.
- Required to work on Jira / Service now for handling the Incidents, SRs and other business requests