Travel Agent

Pasig, National Capital Region, Philippines · 1 week ago · 19 applicants

• On-siteMatches your job preferences, workplace type is On-site. Full-time Mid-Senior level

• 201-500 employees · Outsourcing and Offshoring Consulting

• Skills: Travel Agencies

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Travel Agent

Datamatics Careers- Philippines · Pasig, National Capital Region, Philippines (On-site)

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SaveSave Travel Agent at Datamatics Careers- Philippines

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About the job

Job brief

We are looking for a Customer Service Executive, who is passionate about traveling. You will manage travel requirements made for business or leisure travel. The goal is to keep our clients satisfied and loyal for future services.

Responsibilities

Serving agents, They will only service ticket issuance, exchanges, changes and refunds.

Handle flight reservation - existing booking-date change, refund, name corrections.

Handing Customer queries and complaints in real time via phone. Chat and email.

Meet SLA targets, lower response times, increasing productivity etc.

Requirements