Description

Job Description:

Required: -

·         Position requires a four year degree from an accredited college or university plus 8+ years overall exp –also acceptable.

·         Associates degree plus 10+ years, Masters degree with 6+ years overall exp, PHD with 5+ years exp also acceptable.

·         Five or more years of experience and proven track record in User Research or other qualitative and quantitative research.

·         2+ years with unmoderated interviews

·         3+ exp consulting with stakeholders to prioritize research opportunities

·         Ability to effectively present research findings and

recommendations to multi-level stakeholders Candidates should have specific examples on how they lead UX research projects

·         Experience integrating user research into product designs and design practices.

·         Experience conducting research for complex digital applications such as ecommerce or other complex management software.

·         Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.

Desired Skills: -

·         2+ year exp with UserTesting (this is the program that we use)

·         Miro, Dovetail, Airtable, Camtasia or video editing skills

·         Links to research portfolio or work examples

·         Lead experience preferred

·         Experience with user facing websites and/or eCommerce sites.

Accessibility background and experience with digital products

Education

Any Graduate