UX Specialist

About the job
Selected candidate must reside within two (2) hours of the Federal Client Headquarters in Woodlawn, MD 
Selected candidate must be willing to work on-site at least 2 days a week.

Please Note: The candidate must provide a digital portfolio of design work for review when submitting resume in VIS

Position Description:

Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing 
Elicit business goals and user needs from stakeholders 
Facilitate customer discovery sessions 
Create Conceptual Models, Journey Maps, Personas and Scenarios of Use 
Create and refine screen prototypes 
Document user requirements, screen designs, and design recommendations

Key Required Skills:

Strong knowledge of user-centered design (UCD) principles to include documenting user requirements and user needs (and pain points) 
Interaction/Interface design experience utilizing user-centered methods

Requirements

Skills Requirements:

FOUNDATION FOR SUCCESS (Basic Qualifications)

Bachelor's degree with 7+ years of experience 
Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis 
Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis 
Must be able to obtain and maintain a Public Trust. Contract requirement.

FACTORS TO HELP YOU SHINE (Required Skills)

These skills will help you succeed in this position:

Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis 
Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis 
Minimum of 6 years of experience documenting user requirements, screen designs, and design recommendations 
Minimum of 4 year of experience in designing and conducting formative usability tests in both formal and informal 
settings 
Minimum of 4 year of experience preparing and presenting findings and recommendations in small and large group settings 
Must provide a digital portfolio of design work for review

HOW TO STAND OUT FROM THE CROWD (Desired Skills)

Showcase your knowledge of modern development through the following experience or skills:

Experience using Axure RP prototyping software 
Experience with AdobeXD prototyping software 
Experience with Pega and/or ServiceNow platforms 
Experience with the Agile/Scrum methodology 
Understanding of responsive design 
Prior experience supporting government agencies 
Understanding of Section 508 and its requirements regarding design 
Hold additional UX Certifications such as UX Master Certification (NN/g) or UX Design Immersive (General Assembly)