Job Description:
The Senior UX Designer will be a key voice in solving meaningful and complex problems in healthcare. Through critical thinking, excellent product development knowledge, and deep technical skills. This role will have a deep understanding of human-centered design and an endless desire to create best-in-class experiences that meet or surpass user needs and expectations.
Job Duties:
- Collaborate with product management, business, marketing, engineering, and other designers to define and implement pragmatic solutions for customer's digital product experiences.
- Maintain ownership of the product vision by providing creative solutions for end-to-end user experiences, facilitating cross-functional team collaboration, driving execution and deliverables, and ensuring product design is in line with company standards.
- Identify and drive user research opportunities to help inform and validate design decisions.
- Create low-fidelity wireframes, prototypes, flow diagrams, etc. that help to communicate and gain alignment on proposed solutions.
- Provide the user centered perspective and requirements during Epic and Feature definition.
- Present and defend concepts to peers and executive level stakeholders to gain alignment and set a path forward.
- Assist UX Researchers in conducting product evaluations and collecting user feedback for incorporation into further iterations of your design.
- Establish and promote design guidelines, best practices and standards through the implementation and maintenance of customer's design system.
- Advocate and evangelize for design thinking and user-centered design.
- Collaborate with UI designers in the creation of High-fidelity prototypes.
- Begin to recognize patterns or opportunities within the product and communicate those with your product team
- Develop the process/approach for attacking a design problem, using known methods, and anticipating problems.
- Be able to think strategically across products and experiences. Identify new opportunities based on customer needs that support the business objectives.
- Anticipate and recognize technical or product constraints that will negatively impact the user experience and facilitate alignment sessions with the product team.
- Conduct competitive research and create summarized findings with recommendations.
- On large-scale projects, define the end-to-end experience and coordinate with other designers to ensure dependencies are understood and we deliver a world-class product.
- Lead discussions/workshops with business, marketing, and product stakeholders to define strategic goals and how to achieve them iteratively.
- Can easily recognize patterns or strategic opportunities across products and experiences and take ownership to drive it forward with product owners.
- Guide and advise external vendors & agencies on our UX practices and standards.
- Expertly plan, drive, and facilitate workshops when necessary.
Required Work Experience:
- 3 - 5 years of relevant experience in design of digital product experiences using dedicated design tools (Figma preferred)
- Demonstratable experience of utilizing user research to inform and/or validate design decisions.
- Experience creating user flows, journey maps, service blueprints, personas, low-fidelity wireframes and/or prototypes.
- Experience conducting competitive analysis and other relevant research