Description

Job Description:

The Senior UX Designer will be a key voice in solving meaningful and complex problems in healthcare. Through critical thinking, excellent product development knowledge, and deep technical skills. This role will have a deep understanding of human-centered design and an endless desire to create best-in-class experiences that meet or surpass user needs and expectations. 

Job Duties:

  • Collaborate with product management, business, marketing, engineering, and other designers to define and implement pragmatic solutions for customer's digital product experiences.
  • Maintain ownership of the product vision by providing creative solutions for end-to-end user experiences, facilitating cross-functional team collaboration, driving execution and deliverables, and ensuring product design is in line with company standards.
  • Identify and drive user research opportunities to help inform and validate design decisions.
  • Create low-fidelity wireframes, prototypes, flow diagrams, etc. that help to communicate and gain alignment on proposed solutions.
  • Provide the user centered perspective and requirements during Epic and Feature definition.
  • Present and defend concepts to peers and executive level stakeholders to gain alignment and set a path forward.
  • Assist UX Researchers in conducting product evaluations and collecting user feedback for incorporation into further iterations of your design.
  • Establish and promote design guidelines, best practices and standards through the implementation and maintenance of customer's design system.
  • Advocate and evangelize for design thinking and user-centered design.
  • Collaborate with UI designers in the creation of High-fidelity prototypes.
  • Begin to recognize patterns or opportunities within the product and communicate those with your product team
  • Develop the process/approach for attacking a design problem, using known methods, and anticipating problems.
  • Be able to think strategically across products and experiences. Identify new opportunities based on customer needs that support the business objectives.
  • Anticipate and recognize technical or product constraints that will negatively impact the user experience and facilitate alignment sessions with the product team.
  • Conduct competitive research and create summarized findings with recommendations.
  • On large-scale projects, define the end-to-end experience and coordinate with other designers to ensure dependencies are understood and we deliver a world-class product.
  • Lead discussions/workshops with business, marketing, and product stakeholders to define strategic goals and how to achieve them iteratively.
  • Can easily recognize patterns or strategic opportunities across products and experiences and take ownership to drive it forward with product owners.
  • Guide and advise external vendors & agencies on our UX practices and standards.
  • Expertly plan, drive, and facilitate workshops when necessary.

Required Work Experience: 

  • 3 - 5 years of relevant experience in design of digital product experiences using dedicated design tools (Figma preferred)
  • Demonstratable experience of utilizing user research to inform and/or validate design decisions.
  • Experience creating user flows, journey maps, service blueprints, personas, low-fidelity wireframes and/or prototypes.
  • Experience conducting competitive analysis and other relevant research

Education

Any Gradute