UX/UI Product Designer

Job Code : EWC - 156

Represent the needs of customers and their end users, gathered using various research methodologies across the product and design lifecycle from discovery through design validation.

Apply appropriate research techniques and methods for the specific project.  Methods such as online surveys, individual customer interviews, focus groups, journey mapping, user flows and information architecture definition.

Represent strategy and UI/UX design, customer roles, profiles and concepts across other UX work streams and represent UX strategy for product development leaders

Engage with customers to understand complex implementation requirements and general platform direction to enable application development, business unit requirements and overall platform growth

Partner closely with Product Management and Design leadership to influence product strategy and roadmaps by defining and driving specific user experience goals.

Validate design direction through participatory design, early concept testing, formative and summative usability testing.

Analyze and synthesize qualitative and quantitative data to generate strategic and tactical insights with actionable recommendations.

Communicate your findings through artifacts such as jobs to be done, segments, personas, journeys, task analyses, etc. as needed at all levels of the organization.

Collaborate on product feature prioritization and user story creation as needed.

Identify and document research best practices and help on-board new team members.