Qualifications
High School Diploma; Some College
Varonis certifications VCA*
Previous experience managing, deploying, and designing the Varonis solutions
2+ years of cybersecurity technical experience and/or experience in a highly technical role
Experiences
Must Haves
2+ years of cybersecurity technical experience and/or experience in a highly technical role
Previous experience managing, deploying, and designing the Varonis solutions
Experience working in project environments & working to tight deadlines
Server (Linux, NetApp, EMC, and /or Windows) or Security application Operations/Implementation experience
Reporting experience designing, producing, scheduling Splunk, Microsoft Excel
Knowledge of Compliance Regulations (SOX, PCI, CPNI, USGCPI, CMMS, etc.) and experience providing attestations to internal and external Auditors
Exceptional customer service skills (written and verbal)
Experience with incident handling for Security breaches
Experience providing 24/7 support as part of rotating team coverage
Change management experience (ITIL)
Outstanding troubleshooting and problem-solving skills
Understanding of network and firewall connectivity
Understanding of NTFS and NFS permissions
Understanding of basic SQL commands
Understanding of Active Directory, Windows Servers and Services
Knowledge of scripting languages such as PowerShell, Rubi, Shell
Great to Haves
Experience in managing, implementing, and/or designing Storage technologies.
Experience with RabbitMQ and Apache SOLR
One More Certification For The Following Applications
Experience with Cloud-based solutions, preferably in Application Security
Experience in infrastructure as code technology - Preferably in Puppet, Bolt, Chocolatey, Jenkins
Application support experience (end-user support, troubleshooting, etc.)
Previous experience using JIRA and Confluence for tracking projects and day to day work
Nice to Haves
Strong presentation skills and experience presenting to large and small audiences
Expertise in creating reports and dashboards in one of the following tools: Grafana, PowerBI, Splunk, SharePoint, etc.
Job Responsibilities
Assist the team as a technical administrator across the organization
Complete research and remediation of folder and share permission issues, including end-user management notification.
Coordinate remediation efforts with subject matter experts
Engage with end-users to provide assistance & training and troubleshooting where necessary
Manage the continuous transformation and improvement within the CAST tool suite and assist business areas with completing requests
Partner with Risk, Compliance, Audit, and business stakeholders to assess and report on the data to be monitored
Work with the team to create awareness campaigns
Organize and communicate with the team and vendor to manage installs, upgrades, and support
Ad hoc duties and accountabilities as directed by special projects
Support, manage, implement, and design compliance and security tools infrastructure
Support maintaining the healthy tool agents (Linux or Windows OS)
Collaborate and partner with internal and external teams to deliver outstanding results for the Company
Track and report your work continuously (JIRA and Confluence)
Provide weekly status reports on your projects/goals
Attend team and company meetings
Participate in on-call rotation for application
Escalation point for junior engineers
Provide detailed Root Cause and Post-incident analyses
Document processes, designs, configurations, lessons learned, improvements, etc.
Follow the client's Incident and Change Management procedure
Complete assigned training promptly
Recognize problems and opportunities, evaluate, innovate, and automate to address
Develop goals, objectives, operational metrics, service catalogs, run books, development plans, and more to ensure we continually improve our service delivery to internal customers
Effectively anticipates, enables, and supports technology solutions for our customers
Any Graduate