VC Support

JOB DESCRIPTION

• Responsible for tasks, such as designing, installing, operating, maintaining, and troubleshooting voice communication systems.
• Hands on experience in Video conferencing gateways such as Poly, Cisco, Webex, zoom, Teams Gateway, Blue Jean Gateway.
• Installation, configuration and troubleshooting experience in Video conferencing devices such as Polycom, Cisco, Avaya etc.
• VC Wallpaper/Firmware upgradation, Periodic maintenance and appropriate naming conventions across all locations.
• Configuration and troubleshooting of SIP Trunking, NTP, Natting, VC Layout, PBX Server Installation, and testing.
• SOP & KB creation for Video Conferencing devices and gateways.

Who are we? 

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.

What will you do?     

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What are we looking for? 

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