Description

RESPONSIBILITIES

  • Performs Day-to-Day activities to administer VDI in support of end-users.
  • Creates and deploys application packages to VDI users.
  • Preform all system updates and monthly patches.
  • Troubleshoots complex issues and provides incident resolution for all related incidents requiring escalated support or subject matter enterprise.
  • Administer Azure Virtual Desktops and Windows Virtual Desktop (WVD)
  • Perform Monthly patching on all VDIs.
  • Thin Client Imaging, deployment and management using Dell Wyse suite
  • Troubleshooting application deployment and upgrade issues
  • Windows 10 WVD deployment
  • Troubleshoot and resolve voice and call center application issues related to VDIs


REQUIRED QUALIFICATIONS

  • Must have a minimum of 5 years of related experience administrating a virtual desktop infrastructure (VDI)
  • Must have experience providing end-user support related to VDI
  • Experience with SQL Server HA Clusters
  • Experience in administering Windows & file shares and NTFS security
  • VMware ESXi Virtualization
  • VMware Horizon View VDI
  • Experience with VMware DEM.
  • Operating Systems (Windows 10, Windows 2012 R2, Windows 2019)
  • SCCM for patching and app deployments.
  • VMware App volumes and Microsoft App-V application virtualization experience
  • Azure Virtual Desktops and Windows Virtual Desktop (WVD)
  • Active Directory and Group Policy Management
  • General Scripting Knowledge (VBScript, PowerShell)
  • General Administration of Unix/Linux
  • Thin client management

Education

Any Graduate