Veeva CTMS Specialist

Job Code : EWC - 1240

Job Description:  

Roles & Responsibilities:
Configure and customize Veeva Vault CTMS modules and workflows to align with clinical trial processes and business needs.
• Collaborate with stakeholders to gather requirements and translate them into system configurations and enhancements.
• Conduct system assessments, identify gaps, and propose solutions to enhance system performance and compliance.
• Provide end-user support, troubleshooting, and issue resolution related to Veeva Vault CTMS functionality.
• Assist in the implementation of new features and upgrades within Veeva Vault CTMS.
• Collaborate with cross-functional teams, including clinical operations, data management, and IT, to ensure seamless integration and data integrity with other clinical trial systems.
• Collaborate with vendors and external partners to ensure effective utilization and interoperability of Veeva Vault CTMS.
• Develop and maintain system documentation, including user guides, configuration guides, and SOPs.
• Stay up-to-date with Veeva Vault CTMS platform updates, new features, and industry best practices, and apply them to enhance system capabilities.
• Provide user training and educational sessions to ensure effective utilization of Veeva Vault CTMS.

Required Skill :

Bachelor's degree in Life Sciences, Computer Science, Information Systems, or a related field.
• 5+ years of experience working with Veeva Vault CTMS or similar clinical trial management systems.
• Strong understanding of clinical trial processes, including study startup, site management, and trial monitoring.
• Experience in configuring and customizing Veeva Vault CTMS modules, workflows, and reports.
• Familiarity with regulatory requirements and guidelines such as ICH-GCP (International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use - Good Clinical Practice).
• Excellent problem-solving and analytical skills, with the ability to troubleshoot system-related issues.
• Strong communication and interpersonal skills to effectively collaborate with cross-functional teams and external stakeholders.
• Familiarity with data integration and system interoperability within the clinical trial ecosystem.
• Knowledge of other clinical trial systems such as EDC (Electronic Data Capture) or eTMF (electronic Trial Master File) is a plus.
• Veeva Vault CTMS certification is highly desirable.