Vice President - Account Management

Who are we? 

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.

What will you do?    

• The role entails account penetration and revenue growth at a portfolio that will continue to expand as you demonstrate success and build out your team.
• Take P&L responsibility for a for a portfolio of F500 clients.
• Complete ownership of strategic planning, roadmap for growing the accounts.
• Initial account analysis following by quarterly growth targets.
• Take ownership to grow revenue at existing key accounts and mine new accounts and customers.
• Take ownership on key metrics such as Project Profitability and Revenue growth
• Bottom line accountability for Governance and Customer Satisfaction in Project interactions
• Maintain the customer satisfaction score on an average of 4.0 & above (out of 5)
• Manage the portfolio and guide the delivery team to ensure successful execution for the respective account.
• Initiate and delivery of projects in conjunction with dedicated DMs or shared DMs.
• Interact with Pre-Sales, Solution Managers, Delivery Managers and Technical Architects to get the work done.
• Fair evaluation of the team and eliminating constraints towards successful project execution.